Deltek Global Support
Tools and Resources

In addition to providing access to our skilled experts, Deltek Global Support offers a wide range of leading-edge tools for 24x7 support on all Deltek products. No other developer of software solutions for project-driven firms delivers more comprehensive or dependable technical support services.

e-Support

Log in to access a wealth of support and training information, product updates and more. You can also register for e-bulletins, browse FAQs or a product-specific Knowledge Base.

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Telephone Support

Beginning in September 2007 we are offering regional Deltek Global Support phone numbers for all Deltek products to improve ease-of-use and enable you to reach the appropriate Support Analyst with a single dial. The new toll-free numbers will replace the existing Support numbers currently in use:

North America: 1.877.HLP PROJ (1.877.457.7765)
United Kingdom: 0808 234 4753
All Other Countries: (call charges will apply): +44 20 7518 5010 (UK); +1 877 457 7765 (USA); +61 (8) 8150 5500 (AU)

Although our Support numbers are changing, our hours of operation will remain unchanged.

Learn More About Deltek Support's New Phone System.

Frequently Used Terms

Browse some of the more frequently used terms related to your industry and Deltek's products and services.

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North America:
1.877.HLP PROJ (1.877.457.7765)
United Kingdom:
0808 234 4753
All Other Countries: (call charges will apply):
+44 20 7518 5010 (UK)
+1 877 457 7765 (USA)
+61 (8) 8150 5500 (AU)

View telephone support hours and schedules for all Deltek Products.


e-Support

To increase efficiencies and better serve you, please submit new Global Support cases or check the status of existing ones using our incident tracking system through Deltek's e-Support site.

 

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Questions? Concerns?

Contact Deltek Global Support Customer Care at: customercare@deltek.com or by calling: 1.877.HLP PROJ (1.877.457.7765) and selecting option "6" from the menu.